Our website & mobile site is facing high activity and would you face any issues in ordering from start to checkout, please call us on 9699933330 and we will take your order. OR you can use the interim back-up website link - https://freshpick.myeasystore.in/ OR Download the app. Thank you for your cooperation. Regards, Freshpick team.
FRESHPICK is Mumbai’s most trusted destination for seafood and meat products. We deliver fresh and wholesome seafood and meats and much more at your doorstep within 24 hours from order placement. You can place your orders online or call us on +91-9699933330
We are a one -stop-shop for all your non-vegetarian needs. While we are committed to provide the customer with a consistent supply of his day to day food items, we also focus on procuring specialized foods, exotics and ethnic delicacies that are scarcely available in our country
Our team has more than 25+ years of experience in cold chain management and food safety. We assure to keep your food fresh and away from any possible environmental spoilage
Our modern fulfilment center is located in the heart of the city. This allows us to execute seamless deliveries to fulfill your urgent food requirements
Our durable packaging preserves the freshness, nutrition value and shelf-life of the products you buy
While we offer the convenience of home delivery, we also aim to give our customer an engaging experience
We put in our best effort to only take orders of the products that we have or will have in stock or are available with our suppliers. In the rare event that the order is out of stock, we shall inform you as soon as the same is available with us.
Loyalty Card holders will earn points and rewards as per the loyalty program. The loyalty program is live and you will be updated through a phone message with every order. For any queries, you can contact +91-96999 33330 and our customer support team will be happy to guide you.
The nutritional value of all our products is available on our website. These are procured from the data provided on the product packet or from reliable sources online. Please feel free to reach out to us in case you would like any additional information and we shall try to arrange for the same .
FRESHPICK has a modern fulfilment centre in the heart of the Mumbai, where we store, sort, clean and prepare the items as per your order. We keep frozen foods in a (-18 degrees Celsius) temperature controlled storage and refrigerated items in chillers (+3 degrees Celsius). We pack home deliveries as separate orders in our insulated boxes and cool them with gel packs. We follow FSSAI guidelines and other applicable food laws. In other words, we adhere to strict health and safety regulations to ensure superior food quality
We aim to provide our customers with the freshest seafood and meat products available in the market. As you would know that the freshest catch from the seas, and freshest poultry & meats are procured early in the morning and brought to our fulfilment centre. To ensure quality, our in-house procurement team handpicks the freshest seafood and meats available at the market for you. Hence, we request our customers to place their orders for fresh foods a day prior, and before or at 8pm
Currently, our delivery locations are restricted to areas that show up when you log into our website. We typically charge INR 25 or INR 50 for home delivery size INR 100 – INR 750. Above INR 750, we do not charge a delivery charge
Yes, we will ensure that the required cold chain and temperature is maintained from our fulfillment center to your home. In case you are not satisfied with your order, please do let us know and we shall provide the best possible solution to resolve the issue.
We will try and deliver always on time, but incase due to unavoidable circumstance, if we delay, customer has a right to reject the consignment. In case your order is not received at the time communicated, please do let us know
We shall give you a call to ask you whether you would like to have your order delivered at another location or at the same location at another time. Delivery at the same location at another time shall have a nominal delivery fee of INR 25
You may place an order on our website at any time. However, please refer to order deadlines for our delivery slot 1, 2, 3 and 4. For telephone orders, please note that our working hours are from 8.00 AM to 8.00 PM